Dr. Amie Liddle, BScN, MN, PhD

Amie Liddle

Adjunct Clinical Associate

Faculty of Nursing, Adjuncts

Regional Director

Entrepreneurship and Innovation

Media contacts

Karen Cook, Senior Manager - Communications

Office: +1.403.220.4361
Email: kcook@ucalgary.ca
Twitter: @ucalgarynursing

Background

Educational Background

PhD University of Calgary, 2020

MN University of Calgary, 2005

BScN Saint Francis Xavier University, 2000

Biography

Dr. Liddle holds 17 years of leadership experience in both private and public health care organizations. Dr. Liddle is the Canadian leading exert in complaints management and has partnered with Innovates Calgary to design a micro learning platform that certifies leaders to utilize the Querulous Complaint Assessment Instrument and Process. Her current focus is the examination of administratively fair complaints management processes in continuing care. In addition to her leadership responsibilities, she supervises students, offers ongoing in-services and education sessions, as well as lectures for multiple faculties at the UofC.

Research

Areas of Research

Hermeneutics, Querulous complaints, Conflict management strategies, Quality improvement, Nursing leadership